Privacy Policy
This Privacy Notice for Storch Farms ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit our website at https://www.storchfarms.com or engage with us in any related way, such as marketing or events.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have questions or concerns, contact us at storchfarms@gmail.com.
Summary of Key Points
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We may process financial information (such as payment data) when necessary, with your consent or as otherwise permitted by applicable law.
Do we collect any information from third parties? No, we do not collect information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, prevent fraud, and comply with the law. We only process your information when we have a valid legal reason to do so.
When and with whom do we share personal information? We may share information in specific situations and with specific third parties, such as our payment processor (Stripe).
What are your rights? Depending on where you live, you may have certain rights regarding your personal information.
How do you exercise your rights? The easiest way is by contacting us at storchfarms@gmail.com. We will consider and act upon any request in accordance with applicable data protection laws.
1. What Information Do We Collect?
Personal information you disclose to us
In short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you express an interest in our products and Services, participate in activities on the Services, or otherwise contact us. The personal information we collect may include:
- Names
- Phone numbers
- Email addresses
- Billing addresses
- Mailing addresses
- Debit/credit card numbers
Sensitive information
When necessary, with your consent or as permitted by applicable law, we process financial data.
Payment data
We may collect data necessary to process your payment, such as your payment instrument number and the security code. All payment data is handled and stored by Stripe. You can read Stripe's privacy notice here: https://stripe.com/privacy.
All personal information you provide to us must be true, complete, and accurate, and you must notify us of any changes.
2. How Do We Process Your Information?
In short: We process your information to provide, improve, and administer our Services, communicate with you, prevent fraud, and comply with the law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, including:
- To respond to user inquiries and offer support. We process your information to respond to your inquiries and resolve any issues with our products or services.
- To send administrative information. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To fulfill and manage your orders. We process your information to fulfill your orders, process payments, arrange shipping or local pickup, and provide order confirmations and receipts.
3. When and With Whom Do We Share Your Personal Information?
In short: We may share information in specific situations with the following third parties.
We may need to share your personal information in the following situations:
- Payment processing. We share payment-related data with Stripe to process transactions.
- Shipping carriers. We share your shipping address with carriers (such as USPS or UPS) to deliver your order.
- Business transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4. How Long Do We Keep Your Information?
In short: We keep your information as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we no longer have an ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if that is not possible, securely store it until deletion is possible.
5. Do We Collect Information From Minors?
In short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18, or that you are the parent or guardian of such a minor and consent to the minor's use of the Services. If you become aware of any data we may have collected from children under 18, please contact us at storchfarms@gmail.com.
6. What Are Your Privacy Rights?
In short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can do so by contacting us using the details in Section 8 below.
Opting out of marketing communications: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails, replying "STOP" to any SMS messages, or contacting us directly. You will still receive service-related messages necessary for the administration of your orders.
If you have questions or comments about your privacy rights, you may email us at storchfarms@gmail.com.
7. Do United States Residents Have Specific Privacy Rights?
In short: Depending on the state where you live, you may have the right to request access to, correct, or delete your personal information.
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have additional rights including:
- The right to know whether we are processing your personal data
- The right to access your personal data
- The right to correct inaccuracies in your personal data
- The right to request deletion of your personal data
- The right to obtain a copy of the personal data you previously shared with us
- The right to non-discrimination for exercising your rights
- The right to opt out of the sale of personal data or targeted advertising (we do not sell personal data)
To exercise any of these rights, please email us at storchfarms@gmail.com. We will verify your identity before processing your request.
8. Do We Make Updates to This Notice?
In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Notice. If we make material changes, we may notify you either by prominently posting a notice or by direct notification. We encourage you to review this Notice frequently.
9. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at storchfarms@gmail.com or contact us by mail at:
Storch Farms
5 Edgwood
Wheeling, WV 26003
United States
10. How Can You Review, Update, or Delete the Data We Collect From You?
Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. To make such a request, please email us at storchfarms@gmail.com.